Frequently Asked Questions

Are there any vehicles on which I cannot transfer a registration?

You cannot transfer a personalised registration onto a Q-registered vehicle. A Q registration indicates that the vehicle's age or identity is in doubt.

Additionally, you can only transfer a registration onto a vehicle that requires an MOT or HGV certificate. For example, you cannot transfer a registration onto a tractor, as these do not require MOT or HGV certificates.

You also cannot transfer a registration to make a vehicle appear newer than it is. For instance, you cannot transfer a registration issued in 2020 onto a vehicle from 2010. If you're unsure, please contact sales@acereg.com before making your purchase.

Can I get a refund if I change my mind?

Refunds are generally not available once the registration process has begun, as these are considered bespoke items. However, if you have any concerns or issues, please contact us as soon as possible, and we will do our best to assist you.

Can I sell my registration in the future?

Yes, you can sell your registration if you decide to do so in the future. Ace Registrations offers services to help you value and sell your registration, ensuring you get the best possible price

Can I transfer a registration onto my vehicle straight away?

After we process your order, typically within 7-10 working days or sometimes even sooner, you can choose to assign it immediately or keep it on retention until you’re ready to assign it. If a stock item we can usually attempt the same working day.

Please note: The DVLA transfer fee is paid at the time of purchase, but you won’t be charged again when you assign your registration mark later.

How long does a transfer take?

We do make sure that every transfer is completed as quickly as possible. However, the transfer process cannot begin until we receive the required documents. Please note that whilst we take all reasonable care of your documents, we cannot accept any responsibility for their safety once passed into the hands of the Department of Transport. That said, please be reassured that it is extremely rare for them to lose documents.

How much is the transfer fee?

£80 DVLA transfer fee

Is there a fee to transfer or retain a registration?

Yes, the DVLA charges a standard transfer fee, which is payable at the time of purchase. This fee covers either the assignment of the registration to your vehicle or placing it on a retention certificate. If you later decide to assign the retained registration to a vehicle, there will be no additional DVLA charge for the transfer.

Ordering A Private Number Plate

A Step-by-Step Guide to Ordering a Number Plate with Ace Registrations

Ordering a new number plate for your vehicle is a straightforward process, but it’s important to ensure that you follow all the necessary steps to meet legal requirements and personal preferences. At Ace Registrations, we make this process as seamless as possible, allowing you to acquire a personalised or standard registration plate with ease. Here’s a detailed guide on how to order your number plate through our service.

Step 1: Choosing Your Registration Plate

The first step is to select the registration number you want to display on your vehicle. If you’re looking for a specific combination, such as a name, initials, or a memorable number, Ace Registrations offers a wide range of personalised options. For those who prefer a more straightforward choice, we also provide standard registration plates that meet all legal requirements.

Our online search tool allows you to browse available numbers easily. Simply enter your desired letters and numbers, and the system will show you the options currently available. Once you’ve found the perfect plate, you can proceed to purchase it directly through our website.

Step 2: Verify Eligibility and Documentation

Before completing your purchase, it’s essential to ensure that you’re eligible to use the selected registration number. This includes verifying that the registration can be assigned to your vehicle based on its age and type. Ace Registrations provides guidance on this, ensuring that you choose a number that’s legally assignable to your vehicle.

You will also need to gather the necessary documentation, including:

• Vehicle Registration Certificate (V5C): This document proves that you are the registered keeper of the vehicle.

Ace Registrations offers support during this stage to help you prepare all required documents.

Step 3: Ordering Your Number Plate

Once you’ve selected your number plate and gathered your documents, it’s time to place your order. At Ace Registrations, we offer a user-friendly online platform where you can complete your purchase in just a few clicks. During the checkout process, you’ll be prompted to enter your personal details, provide payment information, and confirm your order.

Our secure payment system ensures that your financial information is protected. After placing your order, you’ll receive a confirmation email with your order details.

Step 4: Plate Production and Delivery

After your order is confirmed, we move on to the production phase. Ace Registrations partners with reputable manufacturers who produce high-quality, durable plates that meet all UK legal standards. The production process is quick, and you can expect your new plates to be ready for dispatch within a few days.

We offer several delivery options, including standard and express shipping, so you can choose the one that best suits your needs. Your plates will arrive securely packaged to prevent any damage during transit.

Step 5: Assigning the Plate to Your Vehicle

Once you receive your new number plates, the final step is to assign them to your vehicle. This process involves:

1. Informing the DVLA: You’ll need to notify the DVLA that you’ve received and are ready to assign your new registration. This can be done online or by post.

2. Fitting the Plates: Once you’ve completed the DVLA process, you can fit the new plates to your vehicle. Ace Registrations can provide guidance on the proper installation of your plates to ensure they’re securely attached and clearly visible.

3. Updating Your Insurance: Don’t forget to inform your insurance provider about the change in your registration number. This will ensure that your vehicle remains fully covered.

Why Choose Ace Registrations?

At Ace Registrations, we pride ourselves on offering a smooth, reliable, and customer-focused service. Whether you’re purchasing a personalised plate to give your vehicle a unique touch or simply replacing an old plate, our team is here to help every step of the way.

From a vast selection of registration numbers to expert guidance and quick delivery, Ace Registrations is your go-to provider for all your vehicle registration needs. Visit our website today to explore our offerings and start the process of ordering your perfect number plate.

By following these steps, you can easily order and assign a new number plate to your vehicle, all with the confidence that comes from working with a trusted provider like Ace Registrations.

What happens after I purchase a registration?

After your purchase is confirmed, we will handle all the paperwork on your behalf. This includes contacting the DVLA to arrange the transfer of the registration to your vehicle or holding it on a retention certificate if you’re not ready to assign it yet. You will receive a confirmation email with all the relevant details, and we’ll keep you updated throughout the process.

What happens to my old plate?

When you assign a new registration to your vehicle, if your old registration is the vehicle’s original one, the DVLA will typically reassign it to the vehicle when you remove your private registration in the future.

However, if your vehicle currently has a private registration, you will need to request that the DVLA holds it on a retention certificate.

This must be done before assigning the new registration to your vehicle, or you will lose the entitlement to your current private registration. An additional £80 transfer fee will apply to place your current private registration on a retention certificate for future use. We can handle this process for you for a small administrative fee.

What happens to the registration that is currently on my vehicle if I buy a new registration?

You may choose to pay the Department of Transport fee and retain it, otherwise the registration is automatically made void. Unless you retain the number you can remove and dispose of the old plates when the time comes to fit your new ones. For further information see our notes on the Retention Scheme

What if I have more questions?

If you have any additional questions or need further assistance, our customer service team is here to help. You can contact us via phone, email, or through our website’s live chat feature. We’re dedicated to ensuring that your experience with Ace Registrations is smooth and satisfying.

What if I want to transfer my current registration to another vehicle or retain it?

If you wish to transfer your current registration to another vehicle or place it on retention before assigning a new plate, you will need to apply for this through the DVLA. We can assist with this process to ensure everything is handled smoothly. A further transfer fee will apply, and you must complete this step before assigning the new registration to avoid losing your entitlement.

Why are some transfers faster than others?

New marks that have never been issued or assigned to a vehicle can usually be transferred within 10 working days. The reason for the speed in these cases is that there is no donor vehicle to be inspected by the Department Of Transport. The marks are invariably held on V750 retention forms specifying AceReg as the purchaser and our customer as the nominee thus minimising the amount of administration required.

Where a registration is being transferred from another vehicle, the donor vehicle may have to be inspected before the transfer can be completed. The donor vehicle must be taxed and hold a current MOT certificate.

In addition to the time required to obtain donor documents the governing bodies require ample time to process transfer applications. This is usually two to three weeks. AceReg endeavours to perform transfers as quickly as possible, however some delays may be outside our control.